Privacy Policy

Introduction

The Company is in the business of selling vitamins and health-related products, not marketing. We use your personal data for internal purposes only, including contact information, billing information, technical information, usage information, and reseller information. This information is used primarily to ensure quality service for our customers and to process payments.

Visitor information is also used for internal purposes only. We conduct research with this data to improve our marketing strategy. We do not use any of this information to sell data or send spam to users, customers, or visitors. The Company also stores all correspondence between us and our customers for record-keeping and historical service reference. The Company may engage in computer tracking solely to identify illegal usage or fraudulent behavior by individuals or organizations operating on our servers.

Your privacy is very important to VitaTurbo.com (“the Company,” “VitaTurbo”). We collect only the minimum amount of information necessary to provide you with satisfactory service. Your information is never sold or shared with any company not related to VitaTurbo.com. Credit card information is shared only with our credit card processor to charge your card.

This Privacy Policy demonstrates our firm commitment to privacy and security. It describes how the Company collects information from all end users of our services (the “Services”) — including those who access some Services without an account (“Visitors”) and those who pay a service fee to subscribe to the Services (“Customers”) — what we do with this information, and the choices Visitors and Customers have regarding its use. We encourage you to read this Privacy Policy carefully.

1. Registration

Customers are required to provide certain personal information when signing up for our Services, including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer used to access the Services.

This information is used to manage each customer’s account, such as for billing purposes. This information is not shared with third parties unless explicitly stated otherwise or under special circumstances.

In cases where the Company and a partner or affiliate jointly promote the Services, we may provide the partner with certain personal information — such as name, address, and username of individuals who subscribed as a result of the promotion — solely to assess the results of the promotion.

The Company may also generate non-identifying, aggregated profiles from customer information provided during registration (such as the total number of customers, without names). Such aggregated information may be used to improve Services or to display targeted advertisements.

After you have signed up, we may communicate with you about your account, technical issues, or other matters relating to the Services. We may retain records of such communications for future reference.

2. Online Shopping

When purchasing products or services or registering to receive materials (such as a catalog or updates), you may be asked to provide contact information, including name, address, email address, phone number, and payment information.

If you place an order for someone else (e.g., a gift order), you may be asked for recipient information, such as name, address, and phone number. The Company is not responsible for third parties’ use of such information. Please exercise caution.

If you order products directly from the Company, your personal information will only be used to process that order. We do not share this information with outside parties except as necessary to complete the order.

3. Online Advertisements

The Company displays online advertisements and may share aggregated, non-identifying information about visitors and customers collected through registration, surveys, and promotions with advertisers. This information may also be used to deliver tailored advertisements.

We do not share personally identifiable information about visitors or customers with advertisers. Our website may include chat functions, which allow live online conversations. Unless you voluntarily provide personal information during chats, no personally identifiable information is collected.

Basic user information may be collected to analyze web traffic, improve site content, and enhance your browsing experience. We do not trade, rent, or sell your personal information except as described in this Policy.

4. Responses to Email Inquiries

When visitors or customers send email inquiries to the Company, we use the return email address solely to respond. Return email addresses are not shared with third parties.

5. Voluntary Customer Surveys

We may periodically conduct surveys to improve our products and services. Participation is voluntary, and your responses remain confidential, even if the survey is conducted by a third party. We aggregate survey data to improve our offerings, and aggregated, non-personally identifying information may be shared with third parties.

6. Special Cases

We do not use or share personal information in ways unrelated to those described here without providing you the opportunity to opt out. However, we may disclose personal information if we believe it is necessary to:

 Comply with laws or legal requests;

 Identify, contact, or take legal action against someone violating our policies;

 Operate the Services;

 Protect the Company or our customers.

7. Cookies

We may use cookies — small data files stored on your computer — to enhance your browsing experience. Cookies allow us to remember preferences and tailor our services. Most browsers allow you to control cookies. Disabling cookies may limit functionality or slow performance on some parts of the site.

8. Statistics

We collect aggregate information about site usage to diagnose server problems and improve our site and services. This information is not linked to personally identifiable information unless necessary to prevent fraud or abuse.

9. Revisions to This Policy

The Company reserves the right to revise or modify this Privacy Policy at any time. Notice of any changes will be posted in accordance with our Service Agreement. We are not responsible for typographical or translation errors.

Customer Support Email: [email protected] Customer Support Phone Number: 800-256-0521 Business Location / Arbitration Venue: New York and Florida, United States